Terms and Conditions

TERMS OF USE 

WEBSITE 

These Terms govern your access to, usage of all content, Product and Services available at https://totalsolutions.gd website (the “Service”) operated by Total Solutions Ltd (“us”, “we”, or “our”).

Your access to our services is subject to your acceptance, without modification, of all of the terms and conditions contained herein and all other operating rules and policies published and that may be published from time to time by us.

Please read the Agreement carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to be bound by these Terms. If you do not agree to any part of the terms of the Agreement, then you may not access or use our Services.

Intellectual Property

The Agreement does not transfer from Us to you any of Ours or third-party intellectual property, and all right, title, and interest in and to such property will remain (as between the parties) solely with Total Solutions Limited and its licensors

However, you can browse our website without providing your personal information.

Third Party Services

In using the Services, you may use third-party services, products, software, embeds, or applications developed by a third party (“Third Party Services”).

If you use any Third-Party Services, you understand that:

Any use of a Third-Party Service is at your own risk, and we shall not be responsible or liable to anyone for Third Party websites or Services.

You acknowledge and agree that We shall not be responsible or liable for any damage or loss caused or alleged to be caused by or in connection with the use of any such content, goods or services available on or through any such web sites or services.

Accounts

Where use of any part of our Services requires an account, you agree to provide us with complete and accurate information when you register for an account.

You will be solely responsible and liable for any activity that occurs under your account. You are responsible for keeping your account information up-to-date and for keeping your password secure.

You are responsible for maintaining the security of your account that you use to access the Service. You shall not share or misuse your access credentials. You must notify us immediately of any unauthorized uses of your account or upon becoming aware of any other breach of security.

Termination

We may terminate or suspend your access to all or any part of our Services at any time, with or without cause, with or without notice, effective immediately.

If you wish to terminate the Agreement or your Total Solutions Limited account, you may simply discontinue using our Services.

All provisions of the Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Disclaimer

Our Services are provided “AS IS.” and “AS AVAILABLE” basis. Total Solutions Limited and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither Total Solutions Limited, nor its suppliers and licensors, makes any warranty that our Services will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, our Services at your own discretion and risk.

Jurisdiction and Applicable Law

Except to the extent any applicable law provides otherwise, the Agreement and any access to or use of our Services will be governed by the laws of Grenada.

The proper venue for any disputes arising out of or relating to the Agreement and any access to or use of our Services will be the state and courts located in Grenada.

Changes

Total Solutions Limited reserves the right, at our sole discretion, to modify or replace these Terms at any time.

If we make changes that are material, we will let you know by posting on our website, or by sending you an email or other communication before the changes take effect. The notice will designate a reasonable period of time after which the new terms will take effect.

If you disagree with our changes, then you should stop using our Services within the designated notice period, or once the changes become effective.

Your continued use of our Services will be subject to the new terms.

PROPERTY AND APARTMENTS 

Rental Agreement/Cancellation Policy

TERMS AND CONDITIONS

A completed “Rental Agreement” is required within 10 days from booking to hold your reservation.

The Rental Deposit of $2000.00 usd is due upon receipt. Review and acceptance of the

Rental of Total Solutions Terms Conditions which, is made part of this rental agreement is required

before a confirmation will be issued.

RATES

Rates are quoted on a per Month and Term basis as noted. Unless specified, check-in

time is after 3:00 p.m., and check-out by 10:00 a.m. on the day of departure unless agreed upon differently. All properties

represented by the rental of Total Solutions comes fully furnished.

CHECK IN AND CHECK OUT TIMES

Check-in is after 3:00 pm | Check-out is by 10:00 am.

Unless otherwise arranged, the 10:00am check-out time is crucial for the cleaning

contractor to perform housekeeping duties.

RESERVATIONS AND PAYMENTS

Completed Rental Agreement, 1st payment and Deposit must

be received and approved by Total Solutions Ltd before access to the apartment is given. No grace period will apply. Final payment, consisting of the remaining balance, sales tax, and security deposit,

must be received by final payment date (or immediately if booked less than thirty (30) days in

advance of renter arrival). Failure to make final payment on a timely basis will make reservation

subject to automatic cancellation and loss of first payment.

CONDITION OF RENTAL

Apartments shall be in the same condition upon departure as at check-in. Normal wear and tear is expected. Total Solutions employees may enter the apartment at reasonable times to make repairs or provide

the once a week cleaning service if paid for when booked. Renter must immediately notify Total Solutions Ltd of fire or other damage to the apartment. Renter shall

be liable for all acts of the family, invitees, or other persons invited onto the property. Renter may not

sublet or assign this Rental Agreement. Renter shall be responsible to return all keys to Total Solutions Manager, Agent or at the office upon departure. Renter shall not bring any pets onto the property. Renter will not smoke indoors. No parties or events of any kind shall be allowed without prior consent. A violation of this policy will result in the loss of security deposit.

NO PET POLICY

If a pet is seen on the property by one of our staff during your stay and has not been approved, you

will be asked to leave immediately and no refund will be given. If residue of a pet is found during our

inspection following check-out you will forfeit your security deposit.

SECURITY DEPOSIT

Total Solutions Ltd requires a security deposit to protect against any damages to and/or loss of items from the apartments and to assure payment of items charged to the Renters’ Account. The deposit will be held in

Total Solution’s Account and will be returned, minus deductions, not later than 7 calendar days after the

termination of the agreement. Total Solutions Ltd must give you a written statement at that time

explaining any deductions. Deductions can be made for the following reasons: to repair or replace

anything that is damaged or missing; to pay any and all amounts due; to replace all keys; additional

cleaning expense due to excessive dirt (i.e. stained carpets, furniture, walls, appliances, etc.) and

put the unit, and the things in it, in the condition when you moved in. Renter’s credit card will be

charged if damages exceed the security deposit.

LIMITATION OF LIABILITY

Under no circumstances shall Total Solution Ltd be responsible for any loss, expense, damages, claims or

injury direct, indirect, consequential or otherwise whatsoever, howsoever caused or incurred whether

arising in contract or otherwise in law or equity as a result of rendering of the services or

accommodations as described or substituted and including, without restricting the generality of the

foregoing as a result of any delay(s), substitution(s), rescheduling(s) or change(s) in the provision of

services or land accommodations by Total Solution’s or by reason of military actions, revolution or acts of

God, government agencies, or unforeseen circumstances. Total Solution Ltd will not be liable under any

circumstances, including substitutions, to refund any unused portion of booked accommodations or

services. Some activities in which renter engage are especially dangerous and include fishing,

boating, golfing, swimming, hiking, and biking. Therefore, each renter agrees that he/she is

voluntarily participating in any and all activities, risks, and use of the accommodations, and hereby

assumes all risk of injury, illness, damage or loss to person and property that might result, including,

without limitation, any loss or theft of personal property. By booking this apartment, renter acknowledges

that in all events and circumstances, Total Solutions Ltd, and employees shall not be liable. Total Solutions Ltd Manager and agent reserves the right to cancel or rescind any Rental Agreement if it is found that the renters are conducting unlawful activities, have made any misrepresentations about the nature or size of the group or use of the group or the use of the apartments.

CHANGES TO A BOOKING

CANCELLATION AND REFUNDS

In the unfortunate event a booking is cancelled by the renter 30 days before the start of the

stay, renter will receive a 100% refund. For bookings cancelled up to 15 days before the start

of the stay, renter will receive a 50% refund.

CATASTROPHIC EVENTS & EMERGENCY EVACUATIONS

If a catastrophe (hurricane, tornado, earthquake, flood, fire, or wild fire etc.) or any situation simply

beyond our control impairs the apartments, Total Solutions Ltd is not responsible for finding alternate lodging for the renter. There will be NO REFUNDS ISSUED FOR EMERGENCY EVACUATIONS. There will be no

refund given to a renter as a result of unfortunate circumstances outside of Total Solutions Ltd control. For example, Total Solutions Ltd shall not be liable for unfavorable weather, acts of God, disruption of utility services, damaging of appliances, or other equipment such as TVs, or toasters and microwaves .

ADDITIONAL POLICIES

Total Solutions Ltd shall make repairs as expeditiously as possible after being notified by renter. Total Solutions Ltd and contracted repair professionals shall have the right to enter said apartment during reasonable hours to examine and make such repair(s) as may be deemed necessary for the safety or comfort of renter. There will be no refund issued to renter as a result of the repairs or time required to complete them. Should renter breach any of the terms of this Agreement, renter shall be liable for all costs, damages and expenses incurred including reasonable attorney’s fees. In the event that any actions or

proceedings are initiated by either party with respect to the Rental Agreement, the parties agree that

venue thereof shall be in the location within which the above described Apartment is located within the

State of Grenada.

Upon request of the renter, any personal items left behind will be returned C.O.D. at renters’

expense through a mailing service.